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日時:2014年4月18日(金) 13:30-15:00
場所:上智大学 四谷キャンパス 2号館508教室

講師:Professor Fugee Tsung, Ph.D.
Head of Department of Industrial Engineering and Logistics Management
Hong Kong University of Science & Technology (HKUST)
Hong Kong, China

題目:Statistical Quality Control in a Service Environment

概要:Driven by a new business environment including globalized economy,
business automation, and business and technology innovations, the
service sector keeps growing and now accounts for more than 50 percent
of the labor force in the developed economies. It reaches as high as
80 percent in the United States and the United Kingdom. With the shift
in economic focus from manufacturing to service, industrial and
academic research facilities may need to apply more scientific rigor
to the practices of service, such as discovering better methods to use
statistics and mathematical optimization to increase quality,
productivity, and efficiency to meet the challenges. This talk will
focus on the development of statistical quality techniques, and
discuss several technical challenges and recent extensions to the
service engineering research area.

連絡先:上智大学 理工学部 情報理工学科 伊呂原 隆
E-mail:irohara ( at )